Welcome to Name Greeting Card, your trusted online destination for personalized greeting cards and gifts for all occasions. As part of our commitment to providing you with an exceptional shopping experience, we have established a set of comprehensive policies designed to ensure clarity, transparency, and fairness in all our eCommerce and shopping practices.
Returns and Refunds
At Name Greeting Card, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free returns and refunds process. Please read and understand the following guidelines:
- Items must be returned within 30 days of delivery.
- The item must be in its original condition and packaging.
- Personalized items cannot be returned unless there is a defect or error on our part.
- Refunds will be processed within 5-7 business days upon receiving the returned item.
Shipping and Delivery
We understand the importance of timely delivery when it comes to special occasions. Rest assured, we strive to provide prompt and reliable shipping services. Here's what you should know about our shipping and delivery policies:
- We offer both domestic and international shipping.
- For domestic orders, please allow 3-5 business days for processing and an additional 2-7 business days for delivery.
- International shipping times may vary depending on the destination and customs clearance processes.
- Please note that any customs duties or taxes incurred during international shipping are the responsibility of the recipient.
Privacy and Security
- We only collect information that is necessary for order processing and customization purposes.
- Your personal data will never be shared with third parties without your consent.
- We use secure encryption technology to protect your sensitive information during transmission.
We are committed to providing exceptional customer support to assist you throughout your shopping journey. If you have any questions, concerns, or need assistance, our friendly customer support team is here to help:
- Our support team is available via email, phone, or live chat during our business hours.
- We strive to respond to all inquiries within 24 hours.
- For urgent matters, please feel free to call us directly to receive immediate assistance.
Terms and Conditions
By using our website for eCommerce and shopping purposes, you agree to abide by our Terms and Conditions. These terms outline the rights and responsibilities of both parties involved in the transaction. We recommend that you carefully read and understand our Terms and Conditions before making a purchase. Key points covered in our terms include:
- Use of our website and services.
- Intellectual property rights.
- Liabilities and disclaimers.
- Dispute resolution process.
At Name Greeting Card, we value your trust and strive to create an enjoyable shopping experience for all our customers. Our comprehensive school policies ensure that your rights are protected, and our commitment to transparency and exceptional service remains unwavering. Shop with confidence at Name Greeting Card, where your satisfaction is our top priority.